Competition Entry Privacy Policy

This Privacy Policy

This Privacy Policy is applicable to any personal information ("User Information"), which is supplied by you, the website user, to us, TopFox and our sponsors and partners through this website (“TopFox”) and our other partner websites. This Policy is devised to help you feel more confident about the privacy and security of your personal details.

We understand that your privacy and the protection of your personal information is important to you. We take your privacy seriously and take every reasonable precaution to safeguard the personal information you supply to us.

About “TopFox”

“TopFox” is a trading name of Magnetise Media Limited, Registered in England and Wales, Number 6411509. Magnetise Media is a specialists UK based marketing organisation. Magnetise operates a network of web-based competition and survey platforms (known as the TopFox Network). We work closely with some of the UK's leading brands to help them better target their offers and to help them learn more about what consumers want from their products.

TopFox and Partner Websites

Please note that we, TopFox, power the competition and offer areas of various third party websites although we are an independent third party. You will have a TopFox account which allows you to log in to TopFox via any TopFox-powered site. These sites are all referred to in this policy as 'partner websites'.

Our partners wish to offer the users of their websites the opportunity to participate in surveys, offers, competitions and questionnaires (all of which we refer to as 'surveys' in this policy). Please note that the operators of our partner websites may also retain your data and you may be offered the opportunity to opt-in to their marketing and promotional services (which will be subject to their terms and conditions and privacy policies).

You may be registered both with TopFox and our partner websites and as such you may receive separate promotions, emails and offers from TopFox and our partners. If you unsubscribe from TopFox this will not necessarily affect your registration with our partners.

The Data We Collect from You

We collect the following data from you:

Registration and Profile Data: When you register with us we will take information from you including your name, address, email address and telephone number. This data will also be held by our partner website if you have registered through a partner website.

Survey Responses: When you complete a survey the information you provide will also be collected by us and supplied to the survey sponsor.

Cookies Data – please see below.

The data will be held by us subject to this policy. The partner website through which you registered may also retain your Registration and Profile data subject to the terms of their own policy.

How We Use Your Data

The information with which you provide to us will only be used by us and the companies that sponsor the specific surveys or competitions you complete (and our partner websites if you register through a partner).

The information will be used for analytical and marketing purposes.

Your registration and profile data will be used by us to send you a regular email with details of surveys for you to complete. We will also use your Registration and Profile data to ensure that you are supplied with the most appropriate content.

All data supplied by you may be used by us for general administration purposes. We will use the data that is collected about you to determine the order of the sponsor questions and the prizes that are displayed to you. This helps us to show you the most relevant content.

Your data together with that of other subscribers to our service may also be combined in order of us to build statistical and analytical tables. At no time will your data be individually identifiable in such tables.

Transfer of your Data to Third Parties

When you complete a survey your Registration and Profile Data and your Survey Responses will be supplied by us to the sponsor of the survey for their own marketing and promotional purposes.

Your data may also be provided to our clients to be added to information they already hold about you for the purposes of contacting you with information about their products and services. When they contact you these clients will seek your appropriate consent.

We occasionally send emails from us, including our weekly newsletter and new or closing prize alerts, plus we also occasionally send emails from us with third party offers & promotions.
Yes, I want to register and please send me these emails.
No, I want to register but please do not send me these emails.


We occasionally allow other companies to promote special offers by direct mail and telephone to our customers. If you wish to receive such offers, please tick here:

The information you provide to us may be transferred to countries outside of the European Union (“EU”). If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Participation in Competitions, Questionnaires and Offers

By participating in a survey you are agreeing to allow us to transfer both your Registration and Profile Data and your Survey Responses to the sponsor of that survey. By completing the survey you are “opting-in” to the transfer of that data.

We are keen to ensure that the principals of "opting-in" are clearly explained. This means that when you participate in a questionnaire/sponsor question, you understand that you may receive promotional offers from us or the sponsoring company based on the information you provide in that questionnaire and the initial registration page. You can de-register at any time if you would prefer not to receive such promotions in the future.

Sponsors of the surveys may have their own privacy policies and opt-in statements, we strongly recommend that you read and understand this information.

Data Protection Rules and Regulations

Your information will always be safeguarded under the terms and conditions of the Data Protection Act to ensure that the information you provide us with is safe and only used for the purposes you requested.

We, WinThat, have notified the Information Commissioner that it is a 'Data Processor' in accordance with the Data Protection Act 1998. Our registration number is Z1251409. To learn more about Data Protection please visit www.informationcommissioner.gov.uk

We will comply will all data protection legislation and we also comply with the best practice guidelines laid down by the Direct Marketing Association (of which we are a member).

We will not disclose your personal data to third parties without your permission to do so as set out above. When you enter into a sponsor's offer or competition you will be consenting to the disclosure of your personal information to that sponsor.

Refer a friend

We hope that you enjoy our service and will thus refer your friends.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit TopFox or one of our partner websites. We store this information for the sole purpose of sending this one-time email, tracking the success of our referral program and to make sure that the recipient only receives 1 email. This information is held for 1 month. Your friend may contact us at privacy@topfox.co.uk to request that we remove this information from our database.

Unsubscribe

You can unsubscribe from the TopFox service at any time according to your requirements through the Site by logging-in and visiting the “My Account / Preferences” page and ticking the unregister option.

The consequences of unregistration are that your account details will be placed in a suppression file and you will not receive any further email communications from the TopFox service.

At the bottom of every email that we send out you will be provided with clear information on how you can un-subscribe.

Security

We are committed to protecting the security of your personal information.

You must type the correct password to access your account information. It is your responsibility to ensure the security of your password and not to reveal this information to others.

We use a variety of security technologies and procedures to protect the confidentiality, integrity and availability of Your User Information. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.

Although we endeavour to ensure the security of all correspondence, the Internet is not a 100% secure medium. Therefore, we are unable to guarantee the security of any data you send electronically to us and therefore cannot accept responsibility for any loss or damage experienced through any loss of confidentiality of information.

Cookies

You should be aware that by using the site, information and data may be automatically collected through the use of Cookies. Please note, Cookies do not attach to Your system or damage Your files.

"Cookies" are small text files that store basic information that a web site can use to recognise repeat site visits and, as an example, recall your name if this has been previously supplied. We may use this information in order to monitor and improve the Site and our services and to target surveys and advertising more effectively.

If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookies feature. Note, however, that there may be some deterioration in the service you receive and "personalised" services may be affected if the Cookies option is disabled.

We also uses cookies to improve the login experience. For example, we may store your login details in a cookie that will remain on your computer after you log out. This cookie allows you to be automatically logged in the next time you visit the Site. If you are using a public computer or do not otherwise want this information to be stored, you can un-check the "remember me" tick box when you log-in or register, and this cookie will not be used.

If you do not disable the setting of Cookies, you consent to your information being collected and used as set out in this Privacy Statement.

Complaints Procedure

A complaint may be registered by contacting customersupport@topfox.co.uk. We will acknowledge your complaint within 5 working days and respond in full within 20 working days. If you are unhappy with our response to your complaint you have the right to escalate the matter to our industry regulator the Direct Marketing Authority.

Useful Links

We are keen to promote the best interests of consumers and how their personal data is used; for further information about data protection you can visit:

The Direct Marketing Association; www.dma.org.uk
The Citizens Advice Bureau; www.adviceguide.org.uk
The Information Commissioner; www.dataprotection.gov.uk
For additional information on the data protection act please visit; www.informationcommissioner.gov.uk
If you have questions regarding this Privacy Statement, please contact us at:

TopFox
Magnetise Media
The Aircraft Factory,
100 Cambridge Grove,
London, W6 0LE
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