This Privacy Policy is applicable to any personal information ("User
Information"), which is supplied by you, the website user, to us, TopFox
and our sponsors and partners through this website (“TopFox”)
and our other partner websites. This Policy is devised to help you feel
more confident about the privacy and security of your personal details.
We understand that your privacy and the protection of your personal
information is important to you. We take your privacy seriously and take
every reasonable precaution to safeguard the personal information you
supply to us.
About
“TopFox”
“TopFox” is a trading name of Magnetise Media
Limited, Registered in England and Wales, Number 6411509. Magnetise Media is a specialists UK based marketing
organisation. Magnetise operates a network of web-based competitions, special marketing offers and
survey platforms (known as the TopFox Network). We work closely with
some of the UK's leading brands to help them better target their offers
and to help them learn more about what consumers want from their
products.
TopFox
and Partner Websites
Please note that we, TopFox, power the competition and offer
areas of various third party websites although we are an independent
third party. You will have a TopFox account which allows you to
log in to TopFox via any TopFox-powered site. These sites are
all referred to in this policy as 'partner websites'.
Our partners wish to offer the users of their websites the opportunity
to participate in surveys, offers, competitions and questionnaires (all
of which we refer to as 'surveys' in this policy). Please note that the
operators of our partner websites may also retain your data and you may
be offered the opportunity to opt-in to their marketing and promotional
services (which will be subject to their terms and conditions and
privacy policies).
You may be registered both with TopFox and our partner websites
and as such you may receive separate promotions, emails and offers from
TopFox and our partners. If you unsubscribe from TopFox
this will not necessarily affect your registration with our partners.
The
Data We Collect from You
We collect the following data from you:
Registration and Profile Data: When you register with
us we will take information from you including your name, address, email
address and telephone number. This data will also be held by our partner
website if you have registered through a partner website.
Survey Responses: When you complete a survey the
information you provide will also be collected by us and supplied to the
survey sponsor.
Cookies Data – please see below.
The data will be held by us subject to this policy. The partner website
through which you registered may also retain your Registration and
Profile data subject to the terms of their own policy.
How We Use Your Data
The information with which you provide to us will only be used by us and
the companies that sponsor the specific surveys or competitions you
complete (and our partner websites if you register through a partner).
The information will be used for analytical and marketing purposes.
Your registration and profile data will be used by us to provide you with the most appropriate content - including regular email and messages, and importantly to offer you many great ways to interact with our advertisers and be in the chance to win prizes. We are keen to ensure that the principals of "opting-in" are clearly explained. This means that when you participate in an enquiry form, competition or sponsor question, you understand that you may be contacted by us or the sponsoring or selected company based on the information you provide.
Depending on the consent that you set up at the time of registration and what personal data we hold about you, we may pass your personal data to site sponsors, advertisers or data partners who may contact you by post, email and telephone for direct marketing purposes. Your data will only be released to third parties where you have given your positive consent.
The emails we send with advertising content will be from companies and brands we work with and for which we believe are a cut above the rest and good enough to recommend to our members. These offer or marketing alert emails are sent from us and will promote third-party offers or advertising promotions, though importantly each message will also give you more entries to win prizes. So now you can win prizes by simply receiving email offers sent from us. You will always be given an opportunity to opt out of such messages before we send them, and we will not send such messages if you have opted out. These marketing or advertising messages you will receive will be within the following industry sectors:
Retail, telecommunications, finance (all types including Banking, Investments, Pensions, Claims Companies, Loans, Credit cards and mortgages), Insurance (all types including motor, home, travel, health, life, etc.) travel and holidays, automotive (including both manufacturers and garages), charity, gambling and lotteries, promotions & offers, lifestyle sectors, education, home improvements and DIY, health, self-care, fitness and mobility, investments, wills and funeral plans, mail order, toiletries, beauty and cosmetics, utilities (gas, electricity, water, energy), IT and technology, pet products, entertainment news and magazines, leisure, parenting & kids, sports, online shopping and discounts, competitions, surveys and panels, gifts and freebies, consumer goods, dating, fashion.
Your registration and profile data will be used by us to send you a
regular email with details of surveys for you to complete. We will also
use your Registration and Profile data to ensure that you are supplied
with the most appropriate content.
All data supplied by you may be used by us for general administration
purposes. We will use the data that is collected about you to determine
the order of the sponsor questions and the prizes that are displayed to
you. This helps us to show you the most relevant content.
Your data together with that of other subscribers to our service may
also be combined in order of us to build statistical and analytical
tables. At no time will your data be individually identifiable in such
tables.
When you sign up to your account, you can see and manage your personal details, communication and
subscription settings. Go to the "My Account" link then click the "Preferences" link. All of your personal
information will be displayed. You can then update/amend the relevant details.
Transfer of your Data to Third Parties
When you complete a survey your Registration and Profile Data and your
Survey Responses will be supplied by us to the sponsor of the survey for
their own marketing and promotional purposes.
Your data may also be provided to our clients to be added to information
they already hold about you for the purposes of contacting you with
information about their products and services. When they contact you
these clients will seek your appropriate consent.
The information you provide to us may be transferred to countries
outside of the European Union (“EU”). If we transfer your information
outside of the EU in this way, we will take steps with the aim of
ensuring that your privacy rights continue to be protected as outlined
in this privacy policy.
If you use our services while you are outside the EU, your information
may be transferred outside the EU in order to provide you with those
services.
We may transfer your personal information to a third party as part of a
sale of some or all of our business and assets to any third party or as
part of any business restructuring or reorganisation, but we will take
steps with the aim of ensuring that your privacy rights continue to be
protected.
Participation
in Competitions, Questionnaires and Offers
By participating in a survey you are agreeing to allow us to transfer
both your Registration and Profile Data and your Survey Responses to the
sponsor of that survey. By completing the survey you are “opting-in” to
the transfer of that data.
We are keen to ensure that the principals of "opting-in" are clearly
explained. This means that when you participate in a
questionnaire/sponsor question, you understand that you may receive
promotional offers from us or the sponsoring company based on the
information you provide in that questionnaire and the initial
registration page. You can de-register at any time if you would prefer
not to receive such promotions in the future.
Sponsors of the surveys may have their own privacy policies and opt-in
statements, we strongly recommend that you read and understand this
information.
Data
Protection Rules and Regulations
Your information will always be safeguarded under the terms and
conditions of the Data Protection Act to ensure that the information you
provide us with is safe and only used for the purposes you requested.
We, WinThat, have notified the Information Commissioner that
it is a 'Data Processor' in accordance with the Data Protection Act
1998. Our registration number is Z1251409. To learn more about Data
Protection please visit www.informationcommissioner.gov.uk
We will comply will all data protection legislation and we also comply
with the best practice guidelines laid down by the Direct Marketing
Association (of which we are a member).
We will not disclose your personal data to third parties without your
permission to do so as set out above. When you enter into a sponsor's
offer or competition you will be consenting to the disclosure of your
personal information to that sponsor.
Refer
a friend
We hope that you enjoy our service and will thus refer your friends.
If you choose to use our referral service to tell a friend about our
site, we will ask you for your friend's name and email address. We will
automatically send your friend a one-time email inviting him or her to
visit TopFox or one of our partner websites. We store this
information for the sole purpose of sending this one-time email,
tracking the success of our referral program and to make sure that the
recipient only receives 1 email. This information is held for 1 month.
Your friend may contact us at privacy@topfox.co.uk
to request that we remove this information from our database.
Unsubscribe
You can unsubscribe from the TopFox service at any time
according to your requirements through the Site by logging-in and
visiting the “My Account / Preferences” page and ticking the unregister
option.
The consequences of unregistration are that your account details will be
placed in a suppression file and you will not receive any further email
communications from the TopFox service.
At the bottom of every email that we send out you will be provided with
clear information on how you can un-subscribe.
Security
We are committed to protecting the security of your personal
information.
You must type the correct password to access your account information.
It is your responsibility to ensure the security of your password and
not to reveal this information to others.
We use a variety of security technologies and procedures to protect the
confidentiality, integrity and availability of Your User Information.
For example, we store the personal information you provide on computer
systems with limited access, which are located in controlled facilities.
Although we endeavour to ensure the security of all correspondence, the
Internet is not a 100% secure medium. Therefore, we are unable to
guarantee the security of any data you send electronically to us and
therefore cannot accept responsibility for any loss or damage
experienced through any loss of confidentiality of information.
Cookies
You should be aware that by using the site, information and data may be
automatically collected through the use of Cookies. Please note, Cookies
do not attach to Your system or damage Your files.
"Cookies" are small text files that store basic information that a web
site can use to recognise repeat site visits and, as an example, recall
your name if this has been previously supplied. We may use this
information in order to monitor and improve the Site and our services
and to target surveys and advertising more effectively.
If you do not want information collected through the use of Cookies,
there is a simple procedure in most browsers that allows you to deny or
accept the Cookies feature. Note, however, that there may be some
deterioration in the service you receive and "personalised" services may
be affected if the Cookies option is disabled.
We also uses cookies to improve the login experience. For example, we
may store your login details in a cookie that will remain on your
computer after you log out. This cookie allows you to be automatically
logged in the next time you visit the Site. If you are using a public
computer or do not otherwise want this information to be stored, you can
un-check the "remember me" tick box when you log-in or register, and
this cookie will not be used.
If you do not disable the setting of Cookies, you consent to your
information being collected and used as set out in this Privacy
Statement.
Complaints
Procedure
A complaint may be registered by contacting customersupport@topfox.co.uk.
We will acknowledge your complaint within 5 working days and respond in
full within 20 working days. If you are unhappy with our response to
your complaint you have the right to escalate the matter to our industry
regulator the Direct Marketing Authority.
Useful
Links
We are keen to promote the best interests of consumers and how their
personal data is used; for further information about data protection you
can visit: